Support
User panel – account, subscriptions and support
The RTK.ba user panel: connection and base overview, NTRIP details to copy, subscription and expiry, invoices, support tickets, Telegram alerts and 2FA.
3 min read
The panel login is in the top right corner (Login). In the panel you have:
- Connection overview – whether you are online, which base station you are on, distance, data flow and duration.
- NTRIP details – host, port, mountpoint and your account, ready to copy.
- Subscription and expiry – renewal (1, 3, 6, 9 or 12 months) and reminders before expiry.
- Invoices – PDF invoices and payment history.
- Tickets – direct support.
- Telegram notifications and two-factor account protection (2FA).
New user? Sign up or contact us – we approve accounts quickly.
Related: Enter the NTRIP details from the panel by following connecting to RTK.ba via NTRIP; if the connection fails, see troubleshooting.